you. the chocolates were delivered and I am sure were enjoyed! I'm sure I'll use
you again in the future. Have a good new year
- Sneha Mistri
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Deliver Flowers & Gifts on your desired Date. We Also Deliver on Sunday &
Holidays - Economical - Secure - Simple - Reliable - Assured Quality - Local Delivery
For non-perishable commodities, respective brand owners will be responsible for
the quality of product. In such cases, you can lodge complaints on them through
2. The perishable
commodities displayed on the site and the actual products delivered will be similar
and may not be exact replicas as these items are hand-made and can vary. However,
in all such cases the quantity specified in the order will be provided as desired.
We recommend customer to refrigerate the cakes on delivery (if it is to be used
after half an hour or more).
ordered flowers / cake /sweets / chocolates are not available in the respective
city or town, we shall deliver alternate flowers / cake /sweets of desired
quality and equal to (or greater than) order value.
a. Delivery schedule varies between
same day delivery to delivery within three
business depending on the destination
city or town. In all major cities
we can deliver on the same day and
within three business in all other places. If
no delivery date is specified in the
order form then the order shall be
delivered within 1 busines for Class
A cities and within 3 business for
Class B cities of receipt of the order.
4 b. Delivery Time, Telephonic
Support and Order cut-off:
- Our Normal Delivery Hours are 9
AM - 7 PM. For Same Day delivery in
normal hours, we need the order by
2 PM. For
Same day Sunday delivery within Kerala,
please place the order one day in
- Midnight delivery shall be done
close to 12 AM. However in exceptional
cases, midnight delivery may start
at 10:30 PM. For Same Day midnight
delivery, we need the order by 4 PM.
- Early morning deliveries are done
by 9 AM.
For early morning
delivery, we need the order by 4 PM
on previous day.
You are advised to place orders (for
delivery on 13th/ 14th and 15th Feb)
from Valentine section of the website
4 c. Midnight and early morning delivery
is not available for Occasions like
Valentine day, Mother's day, Father's
day, Rakhi, Diwali, Christmas and
New Year. Also, for delivery on these
days, no time commitment would be
4 d. For Flowers/ Cakes/ Combo orders
to be delivered on 12th, 13th, 14th
or 15th Feb, please place the order
from Valentine Section. Also because
of Valentine day rush, Telephonic
support may not be available on 14th
4 e. On Sunday and Public Holidays,
telephonic support may be available
till 1 PM only.
4 f. For same day Sunday delivery,
please place the order by 9 AM. For
Same day Sunday delivery within Kerala,
please place the order one day in
Delivery of certain branded items
may not be possible/delayed under
certain un-controllable circumstances
such as product
is not available in the market or
discontinued by the manufacturer.
In such cases, similar product, nearest
to the description will be delivered.
Also, conformance would be seeked
from the customer for the same through
e-mail before the delivery of the
No claim of whatsoever nature under any circumstances
will be tenable other than the claim for 100% refund of payment made.
compliants/ issues related to quality of the delivery/ product, complaints should
be made within 24 hours of delivery of the product through
email at: email@example.com.
7. The owner of the site retains the right to
refuse any order unconditionally.
8. All claims are subject to the jurisdiction
of Court at Kurukshetra, India only.
9. Request for cancellation
of confirmed order can be made up to 1 day prior to the delivery date. You can
send your cancellation request at:
For cancellation of order that has been placed using debit/ ATM card or netbanking,
10% of the order value shall be deducted towards bank charges.
10. If the shipping address is incorrect and recipient is also un-reachable on
phone OR if no one is available to accept the delivery of the perishable gift
item (when delivery attempt is made) then in such cases the order will be assumed
as executed & no refund will be made.
11. While placing an order, please provide us
with the following information for delivery at Hotel / Hospital.
address of the hotel.
number of the hotel.
of Tour company, if applicable.
address of the hospital.
address of recipient with phone number.
If there is no one available at the shipping address (to accept the
delivery of your order) at the time of delivery, the order will not be considered
late. Hence in such cases, no refunds, cancellations, liability can be made.
13. If the recipient has not checked in
at the hotel on the delivery date, the order will be left
at the reception & the order will be assumed as executed. If the
person has checked out of the hotel by delivery date, the order will be assumed
as executed & no refund will be made in such cases.
14. If Flower Plaza is unable to deliver your order,
then complete refund will be made.
Plaza has taken every care for the accuracy of the information provided in the
site. It has exercised due diligence in providing the latest products/information.
However, Flower Plaza or its employees or its affiliates are not responsible for
the loss or damage caused to any of the users due to the information inadvertently
provided in the site.
Cashback, Promotional Offers, if any are not applicable on Gift Coupons.
16. Quantities/ sizes specified on the site are indicative in nature and hence
there can be slight variations in the delivered item, depending on the availablity
of the gift items. Also
note that the items are delivered as per the product description on the website.
In an event of conflict between the item details on the order form, as described
and displayed image on the website, product description as mentioned on the website
(for that product code) shall apply.
delivered item for the
product categories 'Watches' and 'Apparels' may/ may not be exact replica of the
images shown on the website (depending on the availability of the ordered gift
item). Hence in such a case the delivered gift item for these 2 product categories
and Apparels) shall be similar/ close-replica
to the image shown for the ordered gift item.
For delivery of gift
items to Wedding Ceremonies/ Mariage Halls, we may not be able to assure the delivery
to the bride and/or bride-groom because of non-accessability of our delivery team
to the couple. However, we shall ensure that the delivery is made to one of the
responsible member of host. Also, if possible we shall provide you with the name
of the recipient through our order confirmation mail.
Genunity of information & interest of making payments:
The customer promises
that the information provided to Flower Plaza is true, correct and accurate. The
customer also agrees to pay all charges incurred by them and
users of your account and credit cards or other payment mention at
prices in effect when such charges are incurred.
customer agrees to defend indemnity & hold Flower Plaza and its affiliates harmless
from all liabilities & expenses including attorneys fee related
to any violation of this agreement by them and also for
the use of the services or transmission of any message
or information by them Flower Plaza may modify this agreement from time to time
without giving any prior information.
| || |
Morning Cakes to Send Punjab, Midnight Flowers
to Send Punjab, Send Gerberas and Lilies in Vase
you have any problem in placing the order on this website, then please
place the order on http://www.giftwithlove.com
through EBS payment gateway.|
For Same day delivery, please place the orders by
2 PM. Click
here for location details. However if you are late in
placing the order for Same day delivery, please call on
+91 962 0877 748 or email at: firstname.lastname@example.org.
2. For Same Day
midnight delivery, place the order by 4 PM. Click
here for location details.
if you are late in placing the order for Same day midnight delivery, please
call on +91 962 0877 748 or email at: email@example.com.
3. Delivered product may not be exact
replica of displayed images and may vary in shape or design as per the availability.
Though all attempts shall be made to deliver the same product
4. Displayed INR prices includes delivery charges. You
will be charges in your Card's local currency equivalent.
5. Free Gift
Message card accompanies each order.
Process for Online Order:
here to access "Help Guide" on placing Online Order on this Website.
If you have
preference for any specific cake
flavor or color of flowers,
please specify the same in "Other
Notes or Instructions" box in the order form.
We will make best possible attempt to incorporate the requested change.
You can specify your desired date of delivery in
"Gift Message and Date of Delivery" box
of the order form.
1. Payment Options (on this website):
Club Card/ American Express/ JCB card/ MasterCard/ Visa
- ATM-CUM-DEBIT CARD: AXIS
Bank (VISA Electron), Canara Bank, Citibank, Corporation Bank (VISA Electron),
Cosmos Bank (VISA Electron), Deutsche Bank (VISA Electron), HDFC Bank (VISA Electron),
ICICI Bank, Indian Overseas Bank (VISA Electron), ING Vyasa Bank (VISA Electron),
Karur Vysya Bank (VISA Electron), Kotak Mahindra Bank (VISA Electron), Punjab
National Bank, Standard Chartered Bank, Visa debit Card (VISA Electron), State
Bank of India
- Using Internet Enabled Bank Account: ABN
AMRO Bank, AXIS Bank, Bank of Baroda, Bank of India, Bank of Rajasthan, Citibank
Bank, City Union Bank, Corporation Bank, Federal Bank, HDFC Bank, ICICI Bank,
IDBI Bank, IndusInd Bank, Jammu & Kashmir Bank, Karur Vysya Bank, Kotak Mahindra
Bank, Oriental Bank of Commerce, Punjab National Bank, South Indian Bank, State
Bank of India, State Bank of Travancore, Union Bank of India, Vijaya Bank, YES
- PayMate (Mobile payment)
- ITZ CASH CARDS
If you do not have a credit card
or a debit card,
Here for Details
as Merchants, know only the shipping details and your message (and not the payment
details) for your order. Your online payment is through secure gateway.
which is Verisign
secured. Also we do not share any information. It means that your online transactions
are absolutely safe, secure and Confidential
Order Number :
are requested to e-mail your order number to us at firstname.lastname@example.org
prompt and timely execution of your order.
Personalized Orders :
you cannot find a gift of your choice, please let us know your requrements by
sending us an e-mail as:-email@example.com
provide your valuable feedback/ suggestions to us at :- firstname.lastname@example.org